Snapper Android app

Available on Android NFC smartphones

The Snapper Mobile app is the perfect companion to your Snapper card. Once you log in, simply hold your Snapper card (or anyone else’s) to the NFC sweet spot on the back of the phone and instantly check the balance and recent transaction history, top up with no transaction fee, or buy a travel pass. Anytime, anywhere.

Features include:

  • Check your balance and recent transactions
  • Top up
  • Buy a travel pass
  • Save payment details
  • In-app feedback and support
  • Register a card
  • View card information
  • Collect a transfer or pending credit

Get the Snapper Android mobile app now via Google Play.

Not an Android™ user? We’ve got an  iPhone app as well. Download it now.

Topping up using the app

Once you’ve downloaded and set up the Snapper Mobile app on your NFC Android smartphone, topping up or buying a travel pass is secure, fast and easy. Here’s how you do it:

  1. Hold the Snapper card to the NFC sweet spot on the back of your phone flat and still. Your card number, balance and recent transactions will appear.
  2. Tap the + sign under your balance and then select the $ sign.
  3. Use the dial to select the amount you want to add to your Snapper balance, and tap TOP UP.
  4. Enter your credit or debit card details (we accept Visa and MasterCard).
  5. After you complete the transaction, you will have the option of saving your card details and protecting them with a 4-digit PIN. This makes it a lot faster to top up.

Buying a travel pass using the app

  1. Hold the Snapper card to the NFC sweet spot on the back of your phone.  Your card number, balance and recent transactions will appear.
  2. Tap the + sign under your balance and then select the ticket icon.
  3. Choose from the list, and tap BUY THIS PASS.
  4. Enter your credit or debit card details (we accept Visa and MasterCard).
  5. After you complete the transaction, you will have the option to save your card details and protect them with a 4-digit PIN.  This makes it a lot faster to buy a pass.

Fees

Holding fee

When you save a credit card on the Snapper mobile app a $1 hold will be placed on your credit card. The hold is to validate the credit card and will be reversed within a week.

Card processing fee

When topping up your Snapper card via the app, a 1.5% card processing fee will be deducted by the payment provider. The card processing fee will be included in the transaction amount, but it will not be added to your balance.

Compatibility

The Snapper Android app is compatible with Android NFC Smartphones. Older Snapper cards (without a + in the top right corner) or Snapper Sprats may not work with this app. If you experience problems, please get in touch and we will swap out your old Snapper for a new one.

Have feedback on the app or a suggestion for a feature?

Please get in touch to pass your thoughts on to the team.

Visit our FAQ page for help.