Snapper Frequently asked questions How do I register my Snapper card?

How do I register my Snapper card?

It’s a really good idea to register your Snapper, because it will protect your Snapper balance should anything happen to the card.

Registering your Snapper takes just a couple of minutes – first, you need to create an account and then register your card(s) against it. If you already have an account, you can register your Snapper/s here.

If you choose to register your Snapper, your information is kept secure (see our Privacy Policy for more information).

When you register your Snapper, we will ask you if you want to receive emails from Snapper. These updates will keep you informed of new Snapper products and services, and let you know about our competitions and promotions. You can opt out of receiving these promotional updates, but Snapper may still email you about your account.

It is your choice whether you register your Snapper or not. You can buy your Snapper from a Snapper retailer, and top it up at a Snapper retailer or Snapper kiosk without handing over personal information of any kind. However, an unregistered card is not able to be blocked if you lose it (unless you have the card number written down somewhere) and whoever finds it can use the balance on the card.

Report a lost Snapper

If your Snapper is lost or stolen and you’ve registered it, you can follow the below online steps to block the card and transfer any remaining balance to a new one:

  • Fill in your details here.
  • Once your request is processed, you will be emailed a 9 digit transfer token, as well as instructions on how to use this to transfer any balance remaining to your newly purchased card.
  • It’s important to remember to register your new card. Unregistered Snapper cards, and any balance on them, are not protected if they get lost.

Please note in the instance your Snapper card is lost or stolen, you will need to pay for the cost of any replacement cards.