Metlink offer an Accessible discount fare which enables Te Hunga Whaikaha Total Mobility cardholders and Blind Low Vision NZ clients with Snapper cards to receive a 50% discount off adult Snapper fares.
In order to receive the discount fare when you pay with Snapper, an Accessible concession needs to be applied to your Snapper card. Please see below how to do this.
The Accessible concession is available on all Metlink* buses and trains.
*It is not available on independent commercial services. For fares and discounts on these services you will need to contact your service provider.
If you require assistance for your travel, a carer can come with you and travel for free. You will need to show the Metlink staff member your Te Hunga Whaikaha Total Mobility Card or Blind Low Vision NZ client ID card on request.
To be eligible to apply for an Accessible concession Metlink require you to either belong to the Te Hunga Whaikaha Total Mobility scheme, or be a Blind Low Vision NZ client.
The Te Hunga Whaikaha Total Mobility scheme assists eligible people with a permanent disability or impairment to access appropriate transport to enhance their community participation.
For information about eligibility and FAQs check out the Metlink website here, call Metlink on 0800 801 700 or speak with your support agency.
Blind Low Vision NZ is New Zealand’s main provider of practical and emotional support for the tens of thousands of Kiwis who are blind or have low vision, enabling them to face their future with confidence.
Please contact Blind Low Vision NZ if you want to become a client.
If you are not a client of Blind Low Vision NZ, but have questions about the Accessible concession please contact Metlink.
Your Te Hunga Whaikaha Total Mobility card is already a Snapper card so you can use this card to tag on and off the bus just like a normal Snapper card. From 15th July 2018 all Wellington Te Hunga Whaikaha Total Mobility cards will be loaded with the accessible concession. This means there is no need to apply for a concession. Check out how to use your Snapper card to make sure you are good to get on the bus or train.
Visit the Metlink website to find out if you qualify for a Total Mobility card.
If you have any questions or need help in applying for your Te Hunga Whaikaha Total Mobility card call Metlink on 0800 801 700.
If you are a client of Blind Low Vision NZ you will need to buy a Snapper card and then apply to have an Accessible concession loaded onto it.
As a client of Blind Low Vision NZ there are several ways you can apply for the Accessible concession:
When applying please bring or attach a copy of your Blind Low Vision NZ client card and your Snapper card number.
Make sure you have your Te Hunga Whaikaha Total Mobility card/Blind Low Vision NZ ID card with you
Tag on and off the Snapper card readers by holding your Snapper card to the raised fish symbol on the Snapper card reader. To indicate the discount fare has been applied the readers will beep twice and the Snapper card reader will display the words “Access”. Check out how to tag on and off the Snapper readers on bus and rail.
When travelling using an Accessible concession you will need to keep your Te Hunga Whaikaha Total Mobility card/Blind Low Vision NZ ID card with you and show it the Metlink driver on request.
